Things you'll learn...

Conflict is the real or perceived differences between two or more parties AND, it costs us all over $1 Billion a year in North America! This course will evaluate the true costs of conflict and establish new ways to face it without fear.

  • Gain practical tools to help you in workplace conflict resolution

  • Understand why we react in fear when conflict arises

  • Be able to better navigate people and their emotions

Course curriculum

    1. Welcome to Facing Conflict Without Fear

    2. The Problem

    3. Activity #1

    1. Definition of Conflict

    2. Definition of Fear

    3. When conflict and fear get out of hand. . .

    4. The Cost of Conflict

    5. Activity # 2

    6. Activity #2 - Example

    7. It Costs TOO MUCH!

    8. Cost Prevention

    1. The Parts of Your Brain Involved in Conflict

    2. Your Brain in Conflict

    3. Digging Deeper: The Brain in Conflict

    1. Lizard Brain

    2. Learning together. . .

    3. Finding Confidence In Conflict

    1. Tips 1 - 4

    2. Tips 5 - 8

    3. Tips 9-12

    1. You did it!

About this course

  • $97.00
  • 21 lessons
  • 0 hours of video content

Creator

Co-Founder Amber McMillan

Amber is a diversely skilled professional with a unique approach for innovating and leading projects in various environments. With experience in all aspects of project, change and people management as well as operations and organizational strategy, she is committed to the highest of standards, works diligently to create positive working environments and is motivated by her own contagious enthusiasm. With tangible credentials and over 25 years of experience in both profit and not-for-profit environments, she is well equipped to contribute her skill set in complex organizations in need of dynamic and proprietary services.